TERMS & FAQ
Questions or concerns? Please do not hesitate to contact us at email@example.com and we'll get back to you as soon as possible. Our business hours are Monday-Friday 9:30am-6pm Est.
Please review the following basic terms that govern your use of, and purchase of, products from NIGHTBYMARE.COM. Please note that your use of NIGHTBYMARE.COM constitutes your agreement to follow and be bound by those terms.
Prices, Shipping & Delivery Time
Purchased items will be shipped from the DMV (DC, Maryland, Virginia) area within 3-7 business days of the order, although most will be shipped within 2 to 5. Please allow up to 1 week from ship date for your delivery to arrive(USA SHIPPING ONLY). If you still have not received your purchase after 1 week of your order (USA), please notify firstname.lastname@example.org and provide your order number.
All domestic orders are shipped via USPS Priority Mail with delivery confirmation. Standard delivery time is 2-5 business days from date shipped, but may take longer. Most domestic orders are received within 1 week of ship date.
International USPS Priority Mail
Standard delivery time is 3-6 weeks from date shipped, but may take longer. As of now, UPS does not offer delivery confirmation or tracking for international shipments, however a customs number is available through the customs form. Custom law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery.
NIGHTBYMARE.COM or YAMBO GARCIA LLC is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact email@example.com if you have any questions.
Return & Exchange Policy
All sales are final. No refunds accepted, no returns honored. Size exchanges and major factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers notify firstname.lastname@example.org if any problems with merchandise exist within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.
Please note: All sale items purchased through discount code or promotion are FINAL SALE, not eligible for altering your order, returns, and/or exchanges.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
We have made every effort to display as accurately as possible the colors of our products that appear at NIGHTBYMARE.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.